Date Overrides

Date overrides let you block specific dates or time slots as unavailable without changing your recurring weekly schedule.

What Are Date Overrides?

A date override says "on this specific date (or range of dates), I'm not available." They're designed for exceptions -- days that don't follow your normal pattern -- so you don't have to constantly edit your weekly schedule.

For example, if you're normally available Wednesdays 9:00 AM to 5:00 PM but next Wednesday is a holiday, create an override for that date. Your regular Wednesday availability stays the same for every other week.

Creating a Date Override

1. Open Availability from the sidebar.
2. Scroll down to the Date Overrides section below your weekly schedule and booking types.
3. Click Add Override.

Selecting Dates: Single Day vs. Date Range

When creating an override, you first choose which dates it applies to:

• Single day -- Pick one date from the calendar. Use this for individual holidays, sick days, or a day where you need to block specific hours.
• Date range -- Pick a start and end date to block multiple consecutive days. Use this for vacations, conferences, or any multi-day absence. For example, a July 14-21 vacation is one override instead of eight. Date ranges always block the full day -- if you only need to block certain hours, use a single day override instead.

Override Behaviors

After selecting your dates, you choose how to block your availability. Single day overrides have two options:

Block Entire Day

Block Entire Day (the "All Day" option) marks the date as completely unavailable -- no slots shown regardless of your weekly schedule. Use it for:

• Public holidays -- Christmas, New Year's, national holidays.
• Vacation days -- No one can book while you're away.
• Sick days -- Quickly block today if you're unexpectedly unavailable.
• Personal days -- Any day you need off.

Pro Tip: For multi-day absences like vacations, use a date range override instead of creating individual overrides for each day. Date ranges always block the full day automatically.

Custom Time Slots

If you don't want to block the whole day, uncheck "All Day" to define specific time windows instead. Set a start and end time for each slot you want to block -- the rest of your day stays open. Use this for:

• Morning commitments -- Block 9:00 AM to 11:00 AM on a specific Tuesday; customers can still book from 11:00 AM onward.
• Afternoon off -- Block 1:00 PM to 5:00 PM on a Friday; your morning hours stay available.
• Mid-day breaks -- Block 12:00 PM to 2:00 PM for a long lunch; morning and afternoon remain bookable.

Custom time slots are only available for single day overrides. Date ranges always block the full day.

Overrides Take Priority Over Your Weekly Schedule

The key thing to know: overrides always take priority over your weekly schedule. The booking system checks for overrides first, uses them to remove availability, and falls back to the weekly schedule only if no override exists.

In practice:

• A full-day override on Tuesday means no slots for that Tuesday, even if your schedule says 9:00 AM to 5:00 PM.
• An override blocking 9:00 AM to 12:00 PM means customers only see slots from 12:00 PM onward.
• Overrides don't permanently change your schedule. Once the date passes, your regular weekly hours resume automatically.

Managing Your Overrides

All your overrides are listed in the Date Overrides section of the Availability page, showing the date or range and whether it blocks the full day or specific hours. From here you can:

• View all upcoming and past overrides at a glance.
• Delete an override if your plans change -- your weekly schedule takes effect again for those dates.

Pro Tip: At the start of each year (or quarter), create overrides for all the public holidays you observe. A few minutes of planning prevents accidental bookings and saves scheduling headaches all year.