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Contact Form Settings

Configure form fields, button text, and post-submission behavior for your contact forms.

Contact Form Settings

Your contact form isn't just a simple input field -- it's a configurable lead-capture tool you can tailor to your needs. You control which fields to show, what the button says, and what happens after someone submits.

Global Settings

To configure your contact form, open a page in the editor and click the Contact Form block to access its settings.

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The page editor with the Contact Form block selected and its settings panel visible

These settings apply globally across all your pages. Change the configuration on one page and it's reflected everywhere. You only need to set your preferences once.

Field Visibility

The contact form has three fields -- two are always present, and one you can toggle:

Name (Always Visible)

The name field is always shown and always required. Every contact in your CRM will have a name, so you can identify who reached out and personalize your follow-ups.

Email (Always Visible)

The email field is always shown and always required. Email is the primary identifier in Leenkies -- it's used for deduplication, notifications, and freebie delivery. It can't be hidden or made optional.

Phone (Toggle On/Off)

The phone field can be toggled on or off. When on, visitors can optionally provide their number. When off, it's hidden entirely.

Enable it if your business relies on phone communication. Leave it off to minimize form friction.

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The field visibility settings showing the phone toggle switch

Pro Tip: Shorter forms get higher completion rates. If phone numbers aren't critical, leave the field off to maximize submissions. You can always add it later.

Button Text Customization

You can customize the submit button text. The default is "Submit," but you can change it to anything that fits your brand or context:

  • "Get in Touch"
  • "Send Message"
  • "Let's Talk"
  • "Join the List"
  • "Get Your Free Guide" (if you're using a freebie post-action)
  • "Subscribe"

A specific, action-oriented phrase like "Get Your Free Template" converts better than a generic "Submit" because it tells visitors exactly what they'll get.

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The button text customization field with a custom value entered

Pro Tip: Match your button text to what visitors receive. If you're offering a free download, "Download Your Free Guide" converts better than "Submit" because it sets clear expectations.

Post-Submission Action

This setting controls what happens right after a visitor submits the form. You have two options:

Option 1: Show a Message

The form is replaced with a confirmation message. It's a simple thank-you screen that lets visitors know their submission was received. You can customize the text.

This works well when:

  • You're collecting general inquiries.
  • There's nothing to deliver in return.
  • You plan to follow up manually.

Option 2: Deliver a Freebie

The form submission triggers automatic delivery of a free digital product via email. This turns your contact form into a lead magnet -- visitors share their info in exchange for something valuable.

Instead of asking people to fill out a form with no immediate reward, you offer something tangible (an e-book, template, checklist, preset pack, or other digital download) in exchange.

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The post-action settings showing the two options: Show Message and Deliver Freebie with a product selector

Product Requirements for Freebie Delivery

The product you choose must meet three requirements:

  1. Free -- It must have a price of zero. Paid products can't be delivered as freebies since there's no payment step. If you want to offer a paid product, create a separate free version for this purpose.

  2. Download fulfillment -- It must use the download fulfillment type, meaning it has an uploaded file or direct download link. Products with manual delivery can't be used since they require manual intervention.

  3. Active -- It must be in active status. Archived or draft products can't be selected. If you deactivate a product that's set as a freebie, delivery stops until you reactivate it or pick a different one.

The product selector only shows products meeting all three requirements. If none are eligible, you'll need to create one first.

Pro Tip: Create a dedicated "lead magnet" product for your contact form -- a condensed version of a paid product, a useful checklist, or exclusive content. The more valuable the freebie seems, the more contacts you'll collect.

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